The Cullen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 1,570 reviews

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The Cullen Melbourne - Art Series - Image 1
The Cullen Melbourne - Art Series - Image 2
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164 Commerical Road, 3181 Prahan, Australia

Description

Hotel extras

  • The Cullen Hotel blends five-star hospitality with first class facilities.

  • Enjoy 24 hour reception and concierge for your convenience

  • Walls adorned with art and sculptures by Adam Cullen

  • Stick to your fitness regime away from home in our state-of-the-art gymnasium.

  • Conference and event facilities are available for your next Melbourne meeting

Our accommodation(s)

Hotel location

The Cullen Melbourne - Art Series

164 Commerical Road
3181 Prahan
Australia

GPS:-37.846743, 144.991687

Telephone
Fax +61 3 9098 1556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Fitness center

Stick to your fitness regime away from home and sweat it out in our state-of-the-art gymnasium. With fierce art adorning the walls, our state-of-the-art facilities will keep you motivated.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,570 reviews

TripAdvisor Rating  4.5/5  1,750 reviews

Certificate of excellence 2023

Billing experience not acceptable

Customer review rating 3.0/5

Keith Couples - Confirmed reviews ALL

I booked over the phone and advised I had $100 in vouchers to contribute towards payment. The full value of the stay was debited from my credit card. I raised this with reception whilst on my stay. I was advised this would be resolved within a couple of days and refund incorrect amount processed to credit card. Over a week and a half later still not resolved. That is after me following up for resolution.

Great location, poor parking options

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Late arrival, patking options weren’t very clear, room nice, but cleanliness of sofa( lots of spots on it ) didn’t invite you to sit down, Night tables could also use a good clean (3 shelves)

Dear RICHARD K., Thank you for sharing your feedback following your recent stay at The Cullen Melbourne - Art Series. We apologize for any inconvenience you experienced during your visit. We're pleased to hear that you found our location convenient. However, we regret that the parking options were not as clear as they should have been upon your late arrival. Your comments regarding the cleanliness of the sofa and night tables in your room are duly noted, and we apologise for any discomfort this may have caused. We're currently in the process of upgrading our sofas, with the first phase recently completed from Level 6 to Level 4. We are now moving on to the second phase, where the rest of the inventory will undergo the sofa changeover to ensure a more comfortable and inviting experience for our guests. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We sincerely appreciate your understanding and hope to have the opportunity to welcome you back in the near future, providing you with a more enjoyable stay. Warm regards, Sincerely, Rahul Dangwal' General Manager

Great room, hospitality and service .

Customer review rating 4.0/5

Shane O. Solo - Confirmed reviews ALL

Pleasantly surprised . Expected hotel rooms and service to be tired (similar to recent Olsen experience in a higher Accor tier) I loved it

Dear Shane O., Thank you for taking the time to share your experience at The Cullen Melbourne - Art Series. We're thrilled to hear that you enjoyed your stay and that our room, hospitality, and service exceeded your expectations. Providing a pleasant surprise is what we aim for, and we're delighted that we could deliver a memorable experience for you. Your kind words mean a lot to us, and I will certainly pass on your feedback to our team. It's feedback like yours that motivates us to continuously strive for excellence in our services. We look forward to welcoming you back for another wonderful stay in the future. Warm regards, Rahul Dangwal General Manager

Great location

Customer review rating 4.5/5

Richard Couples - Confirmed reviews ALL

Had everything we needed

Dear RICHARD, We very much appreciate your comments regarding your stay at The Cullen Melbourne - Art Series. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Warm regards, Rahul Dangwal General Manager

Very modern with a touch of quirky

Customer review rating 5.0/5

Ek Solo - Confirmed reviews ALL

Great stay. close to everything, super convenient and very quiet.

Dear EVAN, We very much appreciate your comments regarding your stay at The Cullen Melbourne - Art Series. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Warm regards, Rahul Dangwal General Manager

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Other web-users rate our hotel

  • 637 reviews 9.3/10 Location
  • 989 reviews 7.7/10 Room
  • 815 reviews 8.6/10 Service
  • 5 reviews 6.7/10 WiFi
  • 289 reviews 6.3/10 Cleanliness
  • 40 reviews 1.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.